1. Acceptance of Terms
By registering for or using Opsync, you agree to be bound by these Terms of Service. If you do not agree, do not use the service. These terms form a legally binding agreement between you ('Customer') and Opsync. Use by minors under 18 is not permitted.
2. Description of Service
Opsync is a cloud-based billing and operations platform for businesses worldwide, providing invoicing, quotation management, expense tracking, financial reporting, IRAS InvoiceNow / Peppol e-invoice support (available exclusively to businesses registered in Singapore), and LHDN MyInvois e-invoice support (available exclusively to businesses registered in Malaysia). Features are subject to change with reasonable notice.
3. Account Registration
You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your credentials and all activities under your account. Each account must represent a real business entity. Account sharing across unaffiliated organisations is not permitted.
4. Subscriptions & Payment
Opsync is offered on a monthly or annual subscription basis. Payment is due as agreed at signup. Failure to pay may result in suspension or termination of access. Fees are denominated in Singapore Dollar (SGD) for Singapore accounts and Malaysian Ringgit (MYR) for Malaysia accounts, as displayed at time of purchase. For accounts registered outside Singapore and Malaysia, fees are denominated in United States Dollars (USD) as displayed at time of purchase. Fees are non-refundable except where required by applicable law.
5. Customer Data & Ownership
You retain full ownership of all data you input into Opsync. We do not claim ownership of your business data. You grant us a limited licence to process your data solely to provide the service. You are solely responsible for the accuracy, legality, and completeness of data submitted.
6. Intellectual Property
Opsync, its name, logo, interface design, and underlying software are the intellectual property of Opsync. You may not copy, reverse-engineer, resell, or create derivative works from the platform without prior written consent.
7. Disclaimers & Limitation of Liability
Opsync is provided 'as is' without warranties of any kind. We do not warrant uninterrupted availability or error-free operation. To the maximum extent permitted by applicable law, our total liability for any claim shall not exceed fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential losses, including loss of profits or data.
8. Indemnification
You agree to indemnify and hold harmless Opsync and its officers from any claims, losses, or expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any third-party rights.
9. Termination
Either party may terminate with 30 days written notice. We may suspend or terminate immediately for material breach, non-payment, or if required by law. Upon termination, access ends and data is deleted within 30 days per our retention policy.
10. Governing Law
For Singapore customers, these terms are governed by the laws of Singapore and disputes are subject to the jurisdiction of the courts of Singapore. For Malaysian customers, these terms are governed by the laws of Malaysia and disputes are subject to the jurisdiction of the courts of Malaysia. For customers registered outside Singapore and Malaysia, these terms are governed by the laws of Singapore, and disputes are subject to the non-exclusive jurisdiction of the courts of Singapore, unless otherwise required by a mandatory law applicable to you.
11. Contact
Contractual enquiries: hello@opsync.digital — we aim to respond within 5 business days.